Thank you for shopping with The Panther Plug! We know you’re excited to get your order, and we’re just as excited for you to receive it.

Production Time

Many of our items are made to order, meaning your item is created after your order is placed.

Please allow time for your order to be produced before it ships. Production times can vary depending on the product, order size, and time of year.

Please remember: Production time + shipping time = total turnaround time.

Custom Orders

Custom and personalized orders may require additional time for designing, approval, and production.

Your order will not enter production until your design is approved and any required payment has been received.

Shipping

Once your order has shipped, you’ll receive tracking information when available.

Shipping times may vary depending on your location, carrier delays, holidays, weather, and other circumstances outside of our control.

Need Your Order By a Certain Date?

If you need something for a birthday, event, business opening, vacation, or another specific date, please contact us BEFORE ordering.

We’ll let you know whether we believe your requested timeframe is possible before you place your order.

Questions About Your Order?

We’re happy to help! 💙

If you have questions about your order or its status, please contact The Panther Plug with your name and order number.

Thank you for supporting our small business! 🐾